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Name Tag Frequently Asked Questions

When purchasing name tags and name badges most clients have the same questions so we have provided a quick easy place to find these answers. If you do not find the answer to your name tag question please contact us

 

How Long Will My Order Take?

Are you in a hurry? Forgot to order your badges? No problem – We can ship tags in ONE DAY with an approved design. Our standard time is a bit longer but we can EXPEDITE ANY ORDER to meet your deadline.

 

Normal production time is 48 hours after you approve your final design with all your names laid out on the design template.

 

But the bottom line is – you tell us when you need them – and that is when you receive them – we are here to help you!

 

How Long Is Shipping?

We have provided a UPS map to show standard ground shipping times. However any order can be shipped to arrive faster by air. We use FedEx for air shipments of our name badges because they are the most reliable. PLEASE BE AWARE THAT THERE ARE NO ABSOLUTE GUARANTEES IN AIR SHIPPING – The only guarantee is that you will be refunded the freight if your order does not arrive on time. We can do our job and give it to the freight company but it is up to them to have your name tags arrive on time.

 

How Much Does Shipping Cost?

Standard ground for most orders (5-30 badges) is around $7. Air shipping is a bit more. Please give us a call for an exact quote on air freight charges.

 

What Is The Best Way To Order?

First give us a call, this way we can discuss your unique name badge needs and determine exactly what you need. We can also answer all of your artwork and delivery questions. We will then ask you to put your basic information, company name – contact information – badge information - names etc. into an email and submit it to us. We will then do a proposed layout and send it to you for your approval.

 

Payment Policy

You may pay for your order with most major credit cards, check, money order or by purchase order with approved credit.

 

Privacy Policy

We use the information collected only for order production purposes only. Your name and email address will never be sold or used for anything other than our own internal use. For a complete description of our privacy policy click here.

Guarantee

We guarantee our products 100% - If you have a problem, we fix it. No run around, plain and simple we want you to be happy!

 

Sales Tax Policy

All orders in Mississippi are subject to a 7% sales tax. If you are in any other state we do not have to currently charge sales tax on your name badge order.

 

How Long Do Reorders Take?

Most reorders ship in 48 hours, once we have your approval of your proof

 

How Much Is Your Set Up Fee?

If you wish to use a logo on your FIRST TIME ORDER the set up fee is $25. If you have badges but NO LOGO/There is not a set up fee. For all REORDERS THERE IS NOT A SET UP FEE.

 

Do You Send Proofs?

All orders receive proofs; we want to make sure that you receive your name tags exactly the way you want. This is a free service and we send as many proofs as needed till we have your approval.

 

Can I Receive A Sample?

We send FREE SAMPLES to all interested people. For large orders (over 100 pc) we will send an exact example of badge to insure that you get the exact name tag that you want. Click here to order your free name tag sample.

 

Where Are You Located?

We are located in a small town in Mississippi. We are a small company with a dedicated staff of people here to help you! No run around or hassles that you will get with ridged large companies. We understand your problems and needs and help you. We don’t have a company rule but to read you when you have a problem or need. We are abnormally helpful people!

 

Do You Sell Anything Other Than Name Tags?

We have been in the award and sign business for over 24 years. The name tag division evolved with the internet and needs of our clients. We have a few other web sites that you might find of interest:

 

www.mickeys.net – Your source for awards and recognition products

www.business-signs.com – Office and engraved signs for many uses

www.engravedgifts.net – Corporate gifts for all occasions.

www.logo-gear.net – Embroidered sportswear for your company

www.promo-specials.com – Promotional items for your company or organization

 

How Long Have You Been In Business?

We have been in business for over 24 years. We have been online for over 10 years. We are here today to help you and we will be here tomorrow!

 

If you have any unanswered questions please give us a call or email.

(888)754-8337

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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